LMS Administrator: Online Learning & Tech Support

Carnegie Mellon University

Pittsburgh (Allegheny County)

On-site

USD 60,000 - 95,000

Full time

8 days ago

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Benefits offered by this job

Tuition benefits

Paid time off

Life and disability insurance

Pittsburgh Regional Transit bus pass

Job summary

Carnegie Mellon University SEI is seeking an Educational Technology Specialist to provide primary technical support for asynchronous eLearning and Live-Online sessions in Pittsburgh. You will manage the LMS (Docebo), ensure data integrity, generate weekly progress reports, and support instructors with high-quality online delivery.

Responsibilities include moderating virtual classrooms, auditing technical readiness, and maintaining documentation.

Qualifications

Experience in Educational Technology or a closely related field.
Hands-on LMS experience (Docebo preferred).
Proficiency with Zoom and collaboration tools.
Strong communication and time management skills.

Responsibilities

LMS Administration: Build, configure, and deploy training content within the LMS as directed by the LMS Lead.
System Administration: Manage student enrollments and course completion records.
Data Integrity and Reporting: Generate weekly client training status reports and learner progress.
Documentation: Maintain SOPs and system settings documentation for continuity.
Virtual Learning & Support: Moderate Live-Online sessions and ensure technical readiness (audio/video/connectivity).
Help-Desk Support: Serve as first point of contact for SEI eLearning platform issues.