Live-Trip Dispatcher & Driver Support Specialist

Beacon Mobility; Pleasantville (NJ); On-site; USD 35,000 - 50,000; Full time

Job summary

Easton Coach Company LLC is seeking a dispatcher to manage live trips, handle calls, relay messages, and maintain accurate dispatch logs.

You will coordinate with drivers, issue keys and manifests, assess fitness for duty, and document incidents. The role requires weekend shifts and strong stress tolerance, with knowledge of Atlantic, Cape May, and Cumberland Counties and a NJ CDL if available.

Qualifications

• Stress-tolerant with ability to respond calmly in crisis
• Knowledge of Atlantic, Cape May and Cumberland Counties
• NJ CDL/Passenger driver license preferred or able to obtain one
• Experience with Trapeze Dispatch System or equivalent preferred
• All shifts and weekend availability required

Responsibilities

• Operate dispatch hotline, answer phones, relay messages, and record call details in dispatch log
• Serve as point of contact for drivers on live trips and route urgent reports appropriately
• Distribute keys and manifests, assess fitness for duty and note interactions in dispatch log
• Direct reports of incidents, vehicle malfunctions, and emergencies to the proper contacts

Skills

Stress tolerance

Geography knowledge (Atlantic/Cape May

Weekend availability

Shifts

Education

NJ CDL/Passenger driver license preferred

Tools

Trapeze Dispatch System

Job description

Easton Coach Company LLC is seeking a dispatcher to manage live trips, handle calls, relay messages, and maintain accurate dispatch logs.

You will coordinate with drivers, issue keys and manifests, assess fitness for duty, and document incidents. The role requires weekend shifts and strong stress tolerance, with knowledge of Atlantic, Cape May, and Cumberland Counties and a NJ CDL if available.