Live-Onsite Night Service Associate

ESA Management, LLC

Rock Hill (SC)

On-site

USD 11,000 - 22,000

Part time

5 days ago
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Benefits offered by this job

Weekly Pay
Competitive Wages
Great working environment
Employee Recognition
Vision Insurance
401(k) Savings
EAP
Employee Perks Program

Job summary

Extended Stay America is seeking a Night Service Representative for a part-time role in the Rock Hill area. The position supports on-call guest services during overnight hours, including handling key issues, emergencies, and limited after-hours check-ins.

The role emphasizes courteous, high-quality service, safety, and adherence to hotel policies. On-site lodging is provided, with opportunities to cover nearby locations as needed.

Qualifications

  • High school diploma or GED; or 1–3 months related experience and/or training; or equivalent combination of education and experience.
  • Ability to respond to overnight business needs within 30 minutes of notification.
  • Proficient in English; strong communication and guest service skills.

Responsibilities

  • Attend to guests upon call notification for check-ins, emergencies, or security issues.
  • Maintain control of hotel keys and safeguard from mishandling or theft.
  • Log keys in and out and assist with limited guest check-ins/check-outs as needed.
  • Provide directions and information about property amenities and local areas of interest.

Skills

Guest service
Emergency response
Communication
Time management
Problem solving
English proficiency

Education

High school diploma or GED

Tools

Hotel PMS system

Job description

Extended Stay America is seeking a Night Service Representative for a part-time role in the Rock Hill area. The position supports on-call guest services during overnight hours, including handling key issues, emergencies, and limited after-hours check-ins.

The role emphasizes courteous, high-quality service, safety, and adherence to hotel policies. On-site lodging is provided, with opportunities to cover nearby locations as needed.

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