Live-Onsite Night Service Associate

ESA Management, LLC; Rock Hill (SC); On-site; USD 11,000 - 22,000; Part time

Benefits offered by this job

Weekly Pay

Competitive Wages

Great working environment

Employee Recognition

Vision Insurance

401(k) Savings

EAP

Employee Perks Program

Job summary

Extended Stay America is seeking a Night Service Representative for a part-time role in the Rock Hill area. The position supports on-call guest services during overnight hours, including handling key issues, emergencies, and limited after-hours check-ins.

The role emphasizes courteous, high-quality service, safety, and adherence to hotel policies. On-site lodging is provided, with opportunities to cover nearby locations as needed.

Qualifications

• High school diploma or GED; or 1–3 months related experience and/or training; or equivalent combination of education and experience.
• Ability to respond to overnight business needs within 30 minutes of notification.
• Proficient in English; strong communication and guest service skills.

Responsibilities

• Attend to guests upon call notification for check-ins, emergencies, or security issues.
• Maintain control of hotel keys and safeguard from mishandling or theft.
• Log keys in and out and assist with limited guest check-ins/check-outs as needed.
• Provide directions and information about property amenities and local areas of interest.

Skills

Guest service

Emergency response

Communication

Time management

Problem solving

English proficiency

Education

High school diploma or GED

Tools

Hotel PMS system

Job description

Extended Stay America is seeking a Night Service Representative for a part-time role in the Rock Hill area. The position supports on-call guest services during overnight hours, including handling key issues, emergencies, and limited after-hours check-ins.

The role emphasizes courteous, high-quality service, safety, and adherence to hotel policies. On-site lodging is provided, with opportunities to cover nearby locations as needed.