Live Events Staffing & Admin Manager

NYWDS; Austin (TX); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Employee Assistance Program

Paid Time Off

Job summary

BEST Crowd Management is seeking a highly organized Administration Manager to support live events and venue operations in Austin, TX. The role bridges frontline staff and leadership, ensuring events are fully staffed, compliant, and run smoothly.

You will lead recruitment and onboarding, manage staff licensing, drive scheduling, and help develop training programs while maintaining clear communication with staff and clients during fast-paced events.

Responsibilities

• Hiring, Staffing & Administrative Leadership
• Lead recruitment efforts including interviewing, onboarding, and coordinating new hire orientations
• Assist with recruiting and onboarding NPO volunteers for all events
• Support the development and execution of training programs to enhance staff performance
• Understand and manage the staff licensing process, ensuring 100% on-site compliance
• Play a key role in scheduling, ensuring events are properly staffed and all team members are informed and confirmed for their shifts
• Staff Engagement & Retention
• Own the staff engagement strategy using digital tools to communicate clearly, creatively, and consistently
• Manage account conversion-to-post data to exceed expectations and drive continued staff participation
• Ensure company attendance policies are clearly communicated and consistently followed
• Develop and execute creative staff recognition initiatives within budgetary guidelines
• Conduct post-event evaluations to identify successes and improvement opportunities

Job description

BEST Crowd Management is seeking a highly organized Administration Manager to support live events and venue operations in Austin, TX. The role bridges frontline staff and leadership, ensuring events are fully staffed, compliant, and run smoothly.

You will lead recruitment and onboarding, manage staff licensing, drive scheduling, and help develop training programs while maintaining clear communication with staff and clients during fast-paced events.