Live Events Box Office Specialist (Flexible Shifts)

175 Hard Rock Bristol LLC; Massachusetts; Vor Ort; USD 19.000 - 26.000; Teilzeit

Zusammenfassung

175 Hard Rock Bristol LLC is seeking a Box Office Representative (On-Call) to support Front of House operations for Hard Rock Live events. You will assist with ticketing, usher services, crowd control, and related duties in a fast-paced casino environment.

Qualifications include a High School Diploma (college degree preferred), strong customer service, and basic computer skills. The role requires flexibility to work holidays, weekends, and up to 50–100 shows per year.

Qualifikationen

• Related education and experience may be interchangeable on a year for year basis.
• High School Diploma required; college degree preferred.
• Prior experience in customer service, retail, or sales is a plus.
• Basic computer skills required.

Aufgaben

• Create an atmosphere that induces guests to make Hard Rock Live Bristol their choice for gaming entertainment; acts as a mentor to team members and provides superior guest service.
• Assist with admissions/ticketing attendants wherever tickets are sold on property.
• Assist and support front of house staff in any of their job functions as needed.
• Ensure a positive and creative team environment within the department.
• Facilitate open communication with supervisors and staff.
• Facilitate proper inter-departmental communications and organization.
• Ensure complete and satisfactory ongoing staff training.
• Assist with shows on the Ticketmaster platform.
• Assist with ticketing computer systems.
• Assist with event-based will-call tickets.

Kenntnisse

Customer service

Communication

Team collaboration

Flexibility

Attention to detail

Ausbildung

High School Diploma

College degree preferred

Tools

Ticketmaster platform

Ticketing software

Jobbeschreibung

175 Hard Rock Bristol LLC is seeking a Box Office Representative (On-Call) to support Front of House operations for Hard Rock Live events. You will assist with ticketing, usher services, crowd control, and related duties in a fast-paced casino environment.

Qualifications include a High School Diploma (college degree preferred), strong customer service, and basic computer skills. The role requires flexibility to work holidays, weekends, and up to 50–100 shows per year.