Guest Services Attendant - Casino & Dining (Flexible)

Hard Rock Hotel & Casino Bristol; Bristol (VA); On-site; USD 19,000 - 26,000; Full time

Job summary

Hard Rock Hotel & Casino Bristol seeks a team member to perform sales transactions, bussing, cleaning, and related duties in a casino dining environment. You will also retrieve warehouse orders and restock as needed while maintaining a clean, safe work area and providing attentive guest service.

The role requires excellent customer service, basic math skills, and the ability to operate a cash register. Flexible shifts and compliance with gaming regulations are essential.

Qualifications

• Two months of on-the-job training or related experience.
• Must obtain and maintain all licenses/certifications per Federal, State, and Gaming regulations.

Responsibilities

• Handle all sales transactions and operate cash register.
• Buss tables, clean dining areas, replenish and garnish food.
• Restock materials and retrieve dropped items.
• Maintain a neat and sanitary work area and equipment.
• Attend meetings and perform assigned duties.

Skills

Customer service

Communication

Basic math

Cash handling

Education

On-the-job training

Tools

Cash register

Credit card machines

Calculator

Job description

Hard Rock Hotel & Casino Bristol seeks a team member to perform sales transactions, bussing, cleaning, and related duties in a casino dining environment. You will also retrieve warehouse orders and restock as needed while maintaining a clean, safe work area and providing attentive guest service.

The role requires excellent customer service, basic math skills, and the ability to operate a cash register. Flexible shifts and compliance with gaming regulations are essential.