Live-Event Ticketing Specialist (Evenings & Weekends)

The-Classic-Center; Athens (GA); On-site; USD 19,000 - 25,000; Part time

Job summary

The Classic Center in Athens, GA is seeking a Ticketing Services Representative to join our front-line ticketing team. You will manage in-person, online, and mobile sales, assisting patrons with inquiries and guiding them through the purchase process.

Ideal candidates have customer service experience, strong communication, and the ability to multitask during events. Evening and weekend availability is required; the role may include flexible hours to support events and special occasions.

Qualifications

• Experience in retail or customer service is essential.
• Excellent communication with patrons and staff.
• Strong organization and basic accounting understanding.
• Familiarity with ticketing systems; ability to learn new tech quickly.
• Ability to work nights, weekends, and holidays as required.

Responsibilities

• Sell event tickets for Theatre, Akins Ford Arena, and campus venues via all channels.
• Provide courteous, knowledgeable assistance to patrons with inquiries and directions.
• Handle online and mobile ticket sales to ensure a smooth process for fans.
• Maintain expert knowledge of events, gift certificates, coupons, and special payment methods.
• Assist with renewals, returns, exchanges, and data entry for season ticket holders.
• Act as a guest services representative during events and troubleshoot ticket scanning equipment.
• Inform patrons about VIP opportunities and connect them with sales staff.
• Provide administrative support to the Ticketing Department, including inventory and data maintenance.

Skills

Customer Service

Communication

Organizational Skills

Tech Savvy

Flexible Schedule

Tools

Ticketing software

Job description

The Classic Center in Athens, GA is seeking a Ticketing Services Representative to join our front-line ticketing team. You will manage in-person, online, and mobile sales, assisting patrons with inquiries and guiding them through the purchase process.

Ideal candidates have customer service experience, strong communication, and the ability to multitask during events. Evening and weekend availability is required; the role may include flexible hours to support events and special occasions.