Live Event Ticket Specialist

Oak View Group; Evanston (IL); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

401(k) Savings Plan

401(k) Matching

Job summary

Oak View Group in Evanston is seeking a part-time Ticket Seller to deliver outstanding customer service while accurately selling and processing tickets for athletic events, concerts, and special events. You will operate a ticketing system, process payments, and assist guests with inquiries at the venue.

The position pays an hourly rate of $20.00 and requires flexibility to work evenings, weekends, holidays, and event days.

Qualifications

• Prior customer service experience preferred.
• Able to handle cash, credit cards, and other payments accurately.
• Basic computer skills and ability to navigate ticketing systems.
• Strong verbal communication and clear writing for guest interactions.
• Provide professional and courteous guest service throughout the process.
• Flexible schedule including evenings, weekends, holidays, and event days.

Responsibilities

• Sell event tickets using the venue’s ticketing system.
• Process payments accurately (cash, credit cards).
• Assist guests with ticket purchases and exchanges.
• Balance cash drawer and reconcile daily ticket sales.
• Provide venue and seating information to guests.
• Resolve ticketing issues professionally and escalate when needed.
• Follow cash-handling and financial control procedures.
• Maintain a welcoming guest experience throughout the process.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Basic computer skills

Verbal communication

Written communication

Guest service

Tools

Ticketing software

Job description

Oak View Group in Evanston is seeking a part-time Ticket Seller to deliver outstanding customer service while accurately selling and processing tickets for athletic events, concerts, and special events. You will operate a ticketing system, process payments, and assist guests with inquiries at the venue.

The position pays an hourly rate of $20.00 and requires flexibility to work evenings, weekends, holidays, and event days.