Live Events Ticketing Specialist (Part-Time)

Oak View Group; Baltimore (MD); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

401(k) Savings Plan

401(k) matching

Job summary

Oak View Group is seeking a part-time Ticket Seller in Baltimore, MD to provide outstanding service and accurately process tickets for athletic events, concerts, and special events. The role uses the venue’s ticketing system and handles cash, card transactions, and inquiries.

The position pays an hourly rate of $19.50. Benefits for part-time roles include a 401(k) Savings Plan and 401(k) matching. The posting remains open through December 31, 2026.

Qualifications

• Experience in customer service and cash handling preferred.
• Ability to learn and navigate ticketing systems.
• Strong verbal and written communication skills.
• Professional and courteous guest service is essential.
• Accurate handling of cash, credit card, and other payments.
• Ability to work evenings, weekends, holidays, and event days.

Responsibilities

• Sell event tickets using the venue’s designated ticketing system.
• Process cash, credit card, and other approved payment transactions accurately and efficiently.
• Assist guests with ticket purchases, exchanges, and other ticketing needs.
• Balance the cash drawer and reconcile daily ticket sales.
• Provide guests with accurate event, seating, pricing, and venue information.
• Resolve ticketing and guest service issues professionally and escalate when needed.
• Follow all cash-handling, ticketing, and financial control procedures.
• Maintain a professional and welcoming experience for guests throughout the ticketing process.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Ticketing systems

Verbal & written communication

Cash & card transactions

Flexible scheduling

Tools

Ticketing software

Job description

Oak View Group is seeking a part-time Ticket Seller in Baltimore, MD to provide outstanding service and accurately process tickets for athletic events, concerts, and special events. The role uses the venue’s ticketing system and handles cash, card transactions, and inquiries.

The position pays an hourly rate of $19.50. Benefits for part-time roles include a 401(k) Savings Plan and 401(k) matching. The posting remains open through December 31, 2026.