Live Event Tech Lead – On‑Site IT for Venues

sportadvisory; Ontario (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

Ontario Sports Empire is seeking a Technology Technician (Shared) to serve as on-site technology lead for events and venue operations, ensuring systems are ready, reliable, and supported when it matters most.

Reporting to the VP of Information Technology, you will support AV, network, WiFi, computers, scheduling, ticketing, POS, and guest access tech, coordinate with vendors, and document issues to improve long-term supportability across venues.

Qualifications

• 2 years of help desk or IT support in a client/server environment.
• Experience in live event technology, venue operations, or a fast-moving environment.
• Knowledge of AV systems, WiFi, network cabling, event tech, and troubleshooting.
• Strong communication with technical and non-technical stakeholders.
• Experience coordinating vendors and supporting technology in operational or guest-facing environments.
• Experience supporting HP and Apple hardware.

Responsibilities

• Serve as the on-site technology lead during events, including support for venue staff, partners, vendors, broadcast crews, and rights holders.
• Support venue systems including AV, network connectivity, WiFi, computers, scheduling, ticketing, POS, and guest access technology.
• Know how to access key venue systems, identify power and connectivity needs, and coordinate fast issue resolution when problems arise.
• Act as the first escalation point for event-day technology issues and know when and how to involve outside vendors or internal support resources.
• Coordinate with internal teams and third-party vendors to keep event-critical systems operational before, during, and after events.
• Help document issues, support consistent standards, and improve long-term supportability across venues.
• Event technology is ready before doors open and stays operational throughout the event.
• Venue teams know who to call for technology support and issues are resolved quickly.
• Technology support becomes more consistent, documented, and scalable across venues.
• All other duties as assigned by management.

Skills

Help desk

IT support

Live event tech

AV systems

WiFi networking

Vendor coordination

HP hardware

Apple hardware

Tools

HP hardware

Apple hardware

Job description

Ontario Sports Empire is seeking a Technology Technician (Shared) to serve as on-site technology lead for events and venue operations, ensuring systems are ready, reliable, and supported when it matters most.

Reporting to the VP of Information Technology, you will support AV, network, WiFi, computers, scheduling, ticketing, POS, and guest access tech, coordinate with vendors, and document issues to improve long-term supportability across venues.