IT Manager — Live Events & Venue Tech Lead

Legends Global; Racimo (CA); On-site; CAD 109,784 - 123,507; Full time

Job summary

A leading event management company is seeking an IT Manager for their Ontario Convention Center. This role involves managing IT environments to ensure system integrity and availability. Responsibilities include overseeing technology services, user support, and network systems, as well as leading full-time and part-time staff. Ideal candidates should possess a BS in IT or Computer Science, have significant experience in IT Helpdesk, and strong communication skills. Flexibility in working hours is required.

Qualifications

• A minimum of 5 years of experience in IT Helpdesk or equivalent.
• Ability to work flexible hours including nights and weekends.
• Experience in a multi-venue, multi-vendor environment.

Responsibilities

• Manage the IT environment at Ontario Convention Center.
• Oversee technologies and services related to user incidents.
• Support network and telephony systems as needed.

Skills

Microsoft O365 Administration

Wired and wireless networking engineering

Problem-solving ability

Interpersonal skills

Strong verbal communication

Strong written communication

Education

BS in IT or Computer Science

Tools

Cloud-based Phone systems

Job description

A leading event management company is seeking an IT Manager for their Ontario Convention Center. This role involves managing IT environments to ensure system integrity and availability. Responsibilities include overseeing technology services, user support, and network systems, as well as leading full-time and part-time staff. Ideal candidates should possess a BS in IT or Computer Science, have significant experience in IT Helpdesk, and strong communication skills. Flexibility in working hours is required.