On-Site Event Technology Lead

The Sports Facilities Advisory & Management; Ontario (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Ontario Sports Empire is seeking a Technology Technician (Shared) to serve as the on-site technology lead for venue operations and live events at Ontario, CA. You will support venue tech across AV, network, WiFi, scheduling, ticketing, and POS, ensuring readiness during events and day-to-day operations.

The role requires hands-on troubleshooting, strong communication with technical and non-technical stakeholders, and experience coordinating vendors in fast-paced environments.

Qualifications

• 2 years of experience in help desk or IT support in a client/server environment preferred.
• Experience in live event technology, venue operations, sports facilities, hospitality, or similar fast-moving environment.
• Working knowledge of AV systems, WiFi, network cabling, event technology, and hands-on troubleshooting.
• Strong project management and customer service skills, with clear communication to technical and non-technical stakeholders.
• Experience coordinating vendors and supporting technology in operational or guest-facing environments.
• Experience supporting HP and Apple hardware.

Responsibilities

• Serve as the on-site technology lead during events, including support for venue staff, partners, vendors, broadcast crews, and rights holders.
• Support venue systems including AV, network connectivity, WiFi, computers, scheduling, ticketing, POS, and guest access technology.
• Know how to access key venue systems, identify power and connectivity needs, and coordinate fast issue resolution when problems arise.
• Act as the first escalation point for event-day technology issues and know when to involve outside vendors or internal support resources.
• Coordinate with internal teams and third-party vendors to keep event-critical systems operational before, during, and after events.
• Help document issues, support consistent standards, and improve long-term supportability across venues.
• Event technology is ready before doors open and stays operational throughout the event.
• Venue teams know who to call for technology support and issues are resolved quickly.
• Technology support becomes more consistent, documented, and scalable across venues.
• All other duties as assigned by management.

Skills

Help desk experience

Live event technology

AV systems

WiFi networks

Vendor coordination

HP/Apple hardware

Tools

HP hardware

Apple hardware

Job description

Ontario Sports Empire is seeking a Technology Technician (Shared) to serve as the on-site technology lead for venue operations and live events at Ontario, CA. You will support venue tech across AV, network, WiFi, scheduling, ticketing, and POS, ensuring readiness during events and day-to-day operations.

The role requires hands-on troubleshooting, strong communication with technical and non-technical stakeholders, and experience coordinating vendors in fast-paced environments.