A leading event management agency is seeking an experienced IT Support Specialist to join their Boca Raton, Florida team. This role involves providing technical support to on-site employees and managing the IT infrastructure, including assistance with system upgrades and hardware troubleshooting. The ideal candidate has a Bachelor's in Computer Science, proficiency in Microsoft technologies, and excellent communication skills. This position offers potential travel opportunities within the US post-COVID.
Qualifications
Bachelor’s degree in Computer Science or related field.
Proficiency in Azure, network fundamentals, and desktop operating systems.
In-depth hardware troubleshooting knowledge.
Responsibilities
Provide technical support to on-show and on-site personnel.
Administer Office 365 applications and assist with system upgrades.
Troubleshoot hardware and software issues.
Skills
Microsoft Azure
Active Directory
Excellent time management
Communication skills
Customer service skills
Education
Bachelor’s degree in Computer Science or Information Technology
Tools
Microsoft Office 365
Windows
MacOS
Nutanix
Job description
A leading event management agency is seeking an experienced IT Support Specialist to join their Boca Raton, Florida team. This role involves providing technical support to on-site employees and managing the IT infrastructure, including assistance with system upgrades and hardware troubleshooting. The ideal candidate has a Bachelor's in Computer Science, proficiency in Microsoft technologies, and excellent communication skills. This position offers potential travel opportunities within the US post-COVID.