Live Entertainment Security Supervisor | Flexible Schedule

Madison Square Garden Entertainment Corp.; Chicago (IL); On-site; USD 46,838 - 49,593; Full time

Job summary

Madison Square Garden Entertainment Corp. (MSG Entertainment) seeks a Security Supervisor to ensure a safe, positive guest experience across MSG venues in Chicago and beyond.

You will supervise security officers, lead training, coordinate with departments, and manage incident reports in a fast-paced environment. The ideal candidate has 3–5 years of supervisory security experience, preferably with union exposure, strong communication skills, and proven ability to mentor staff while handling

Qualifications

• Minimum 3–5 years of supervisory experience in security, law enforcement, or military.
• Preferred experience in events, sports, theatre operations within an entertainment venue.
• Strong communication and stakeholder engagement across levels.

Responsibilities

• Supervise and lead building and event security officers daily.
• Develop front line colleagues and ensure engaging, safe guest experiences.
• Coordinate scheduling, invoices, incident and daily reports, and logs.
• Maintain security office space and equipment readiness; coordinate with maintenance and facilities.
• Manage security programs, security advances, and VIP walkthroughs as needed.
• Handle customer concerns promptly and professionally.
• Provide on-site leadership and represent security in cross‑functional teams.

Skills

Supervisory experience

Security operations

Excellent communication

Team leadership

Stakeholder mobilization

Coaching & mentoring

Crisis response

Education

60 college credit hours

Job description

Madison Square Garden Entertainment Corp. (MSG Entertainment) seeks a Security Supervisor to ensure a safe, positive guest experience across MSG venues in Chicago and beyond.

You will supervise security officers, lead training, coordinate with departments, and manage incident reports in a fast-paced environment. The ideal candidate has 3–5 years of supervisory security experience, preferably with union exposure, strong communication skills, and proven ability to mentor staff while handling