Lead Security Supervisor — Live Entertainment Venues

MSG Entertainment Holdings, LLC; Chicago (IL); On-site; USD 46,838 - 49,593; Full time

Job summary

MSG Entertainment Corp. in Chicago is seeking a Security Supervisor to oversee daily security operations across venues, ensuring a safe guest experience while coordinating with venue teams.

The role involves supervising officers, training, scheduling, incident reporting, and collaboration during emergencies. 3–5 years of supervisory security experience and willingness to travel are preferred.

Qualifications

• 3-5 years of supervisory experience in security, law enforcement, or military.
• Experience in events, sports, theatre operations within an entertainment venue.

Responsibilities

• Supervise daily security officers and lead front-line teams.
• Develop staff and ensure excellent guest experiences in a safe environment.
• Train, evaluate, coach, and document staff performance.
• Handle scheduling, invoices, incident reports, and daily logs.
• Ensure security offices and equipment are prepared and address facility issues.
• Address customer concerns promptly and professionally.
• Support additional security programs and cross‑functional initiatives.
• Supervise Security Officers and support personnel.
• Adhere to appearance guidelines and provide exceptional on-site experiences.

Skills

Supervisory experience

Security operations knowledge

Emergency response

Communication skills

Stakeholder engagement

Education

60 credit hours of college coursework

Job description

MSG Entertainment Corp. in Chicago is seeking a Security Supervisor to oversee daily security operations across venues, ensuring a safe guest experience while coordinating with venue teams.

The role involves supervising officers, training, scheduling, incident reporting, and collaboration during emergencies. 3–5 years of supervisory security experience and willingness to travel are preferred.