Litigation Coordinator - Debt Recovery & Investigations

ARMStrong Insurance Services; Itasca (IL); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Coverage

Job summary

Brown & Joseph is seeking a Litigation Coordinator who will work independently and with staff to assess whether litigation is viable for clients. The role involves reviewing cases, maintaining confidentiality, and coordinating with clients and attorneys.

The coordinator will multitask with emails, Salesforce, and Excel, produce detailed viability write-ups, and conduct skip-tracing on debtor accounts while ensuring accuracy and timely communication.

Qualifications

• 3-5 years in commercial collections, skip tracing/investigations, or litigation processes preferred.
• Proficiency with Microsoft Office, Dun & Bradstreet, TransUnion TLO or similar tools.
• Strong attention to detail, creative thinking and problem-solving.
• Ability to prioritize workload, meet deadlines in a fast-paced environment.
• Excellent oral and written communication and interpersonal skills.
• Team-oriented and capable of working independently to resolve issues.

Responsibilities

• Uphold client confidentiality protocols.
• Follow departmental and client procedures precisely.
• Multitask across emails, Salesforce, and Excel spreadsheets.
• Provide write-ups on the viability of pursuing litigation for clients.
• Perform skip-tracing on debtors using private databases and public records.
• Read and interpret client and attorney documents; communicate updates to clients.
• Meet or exceed department productivity targets.

Skills

Attention to detail

Excellent communication

Team player

Prioritization

Problem solving

Tools

Salesforce

Excel

Microsoft Office

Dun & Bradstreet

TransUnion TLO

Job description

Brown & Joseph is seeking a Litigation Coordinator who will work independently and with staff to assess whether litigation is viable for clients. The role involves reviewing cases, maintaining confidentiality, and coordinating with clients and attorneys.

The coordinator will multitask with emails, Salesforce, and Excel, produce detailed viability write-ups, and conduct skip-tracing on debtor accounts while ensuring accuracy and timely communication.