Litigation Coordinator

ARMStrong Insurance Services; Itasca (IL); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Coverage

Job summary

Brown & Joseph is seeking a Litigation Coordinator who will work independently and with staff to assess whether litigation is viable for clients. The role involves reviewing cases, maintaining confidentiality, and coordinating with clients and attorneys.

The coordinator will multitask with emails, Salesforce, and Excel, produce detailed viability write-ups, and conduct skip-tracing on debtor accounts while ensuring accuracy and timely communication.

Qualifications

• 3-5 years in commercial collections, skip tracing/investigations, or litigation processes preferred.
• Proficiency with Microsoft Office, Dun & Bradstreet, TransUnion TLO or similar tools.
• Strong attention to detail, creative thinking and problem-solving.
• Ability to prioritize workload, meet deadlines in a fast-paced environment.
• Excellent oral and written communication and interpersonal skills.
• Team-oriented and capable of working independently to resolve issues.

Responsibilities

• Uphold client confidentiality protocols.
• Follow departmental and client procedures precisely.
• Multitask across emails, Salesforce, and Excel spreadsheets.
• Provide write-ups on the viability of pursuing litigation for clients.
• Perform skip-tracing on debtors using private databases and public records.
• Read and interpret client and attorney documents; communicate updates to clients.
• Meet or exceed department productivity targets.

Skills

Attention to detail

Excellent communication

Team player

Prioritization

Problem solving

Tools

Salesforce

Excel

Microsoft Office

Dun & Bradstreet

TransUnion TLO

Job description

ARMStrong Insurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Brown & Joseph, Paragon, SubroIQ, and NEIS, each a powerhouse in their own right, providing specialized expertise in debt management and financial services.

Brown & Joseph is seeking a Litigation Coordinator as we continue to grow our team. The Litigation Coordinator works independently and with other Brown & Joseph staff to review and investigate cases to determine if litigation is a viable option for our clients.

Job Responsibilities:

• Uphold strict client confidentiality protocols
• Understand and execute departmental procedures, alongside all customized client procedures.
• Multitask between emails, SalesForce, and Excel spreadsheets
• Provide detailed write-ups for clients regarding the viability of pursuing litigation
• Perform basic skip-tracing functions on debtor businesses and principals by searching private databases and public records.
• Read and interpret client and attorney documents
• Correspond with clients regarding pending litigation accounts or closures
• Meet or exceed minimum department productivity requirements

Qualifications:

• 3-5 years of experience in commercial collections, skip tracing/investigations, or litigation processes preferred
• Good computer skills, including proficiency in Microsoft Office, Dun & Bradstreet, TransUnion TLO, or similar products preferred
• Strong attention to detail, creative thinking, and problem-solving
• Ability to prioritize workload, meet deadlines, and work in a fast-paced environment
• Excellent oral and written communication and interpersonal skills
• Ability to work in a team environment and to resolve issues independently and accurately

Compensation and Benefits:

• Hourly rate is $21.63 - $26.44 per hour (DOE)
• Benefits package with health, dental, vision, life, and disability coverage options
• 401(k) retirement plan option with company matching
• Generous paid time off policy - start with 18 days per year
• Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice

We look forward to you joining our team!!

ARMStrong Insurance Services is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.