Lithuanian Support Specialist — Remote Sofia (Relocation)

Mercier Consultancy Group; United States; Remote; USD 12,000 - 17,000; Full time

Benefits offered by this job

Competitive salary

Fully paid relocation

Health insurance

Fully paid training

Monthly performance bonus

International work environment

Job summary

Mercier Consultancy Group is seeking a Lithuanian Speaking Support Specialist to join our client’s high-performing team in Bulgaria. You will deliver premium omnichannel support to international clients and resolve inquiries in Lithuanian with clarity and professionalism.

This role includes full relocation assistance, training, and a path to growth within a dynamic Customer Support Services environment. Fluent Lithuanian and strong English are essential.

Qualifications

• Native or fluent Lithuanian, spoken and written.
• Strong English for international communication.
• Experience in a customer support role is an advantage.
• Willingness to relocate to Bulgaria.

Responsibilities

• Deliver omnichannel support to international clients.
• Resolve inquiries in Lithuanian with clear, professional communication.
• Document interactions in the CRM system to ensure service quality.
• Meet performance metrics and SLAs; participate in ongoing training.
• Collaborate with internal teams to elevate customer experience.

Skills

Lithuanian

Customer support

English

Communication

Tools

CRM software

Job description

Mercier Consultancy Group is seeking a Lithuanian Speaking Support Specialist to join our client’s high-performing team in Bulgaria. You will deliver premium omnichannel support to international clients and resolve inquiries in Lithuanian with clarity and professionalism.

This role includes full relocation assistance, training, and a path to growth within a dynamic Customer Support Services environment. Fluent Lithuanian and strong English are essential.