Lithuanian-Speaking Support Specialist — Relocation

Employers from Greece; United States; Remote; USD 19,000 - 29,000; Full time

Benefits offered by this job

Fully Paid Relocation Package

Monthly Performance Bonus

Fully Paid Training

Health Insurance

Job summary

Mercier Consultancy Group is seeking a Lithuanian-speaking Support Specialist to join our international team relocating to Bulgaria. You will handle omnichannel customer support, primarily in Lithuanian, collaborating with colleagues across regions to maintain high service standards.

The role requires native Lithuanian fluency and English proficiency, plus an EU passport to facilitate recruitment and relocation. A strong customer-care mindset and CRM experience are highly valued.

Qualifications

• Native or fluent Lithuanian is mandatory (spoken and written).
• Professional proficiency in English to engage with an international team.
• Valid EU passport to facilitate hiring for Bulgaria relocation.
• Experience in high-volume contact centers is an advantage.

Responsibilities

• Provide omnichannel support to customers for a leading global brand.
• Resolve inquiries via phone, email, and live chat in Lithuanian with professional communication.
• Document customer interactions accurately in the CRM system.
• Collaborate with international teams to maintain quality benchmarks.
• Stay updated on product knowledge and internal service policies.

Skills

Lithuanian language

English proficiency

CRM software

Experience in contact centers

Tools

CRM software

Job description

Mercier Consultancy Group is seeking a Lithuanian-speaking Support Specialist to join our international team relocating to Bulgaria. You will handle omnichannel customer support, primarily in Lithuanian, collaborating with colleagues across regions to maintain high service standards.

The role requires native Lithuanian fluency and English proficiency, plus an EU passport to facilitate recruitment and relocation. A strong customer-care mindset and CRM experience are highly valued.