Lithuanian Speaking Support Specialist - Work In Sofia, Bulgaria

Mercier Consultancy Group; United States; Remote; USD 12,000 - 17,000; Full time

Benefits offered by this job

Competitive salary

Fully paid relocation

Health insurance

Fully paid training

Monthly performance bonus

International work environment

Job summary

Mercier Consultancy Group is seeking a Lithuanian Speaking Support Specialist to join our client’s high-performing team in Bulgaria. You will deliver premium omnichannel support to international clients and resolve inquiries in Lithuanian with clarity and professionalism.

This role includes full relocation assistance, training, and a path to growth within a dynamic Customer Support Services environment. Fluent Lithuanian and strong English are essential.

Qualifications

• Native or fluent Lithuanian, spoken and written.
• Strong English for international communication.
• Experience in a customer support role is an advantage.
• Willingness to relocate to Bulgaria.

Responsibilities

• Deliver omnichannel support to international clients.
• Resolve inquiries in Lithuanian with clear, professional communication.
• Document interactions in the CRM system to ensure service quality.
• Meet performance metrics and SLAs; participate in ongoing training.
• Collaborate with internal teams to elevate customer experience.

Skills

Lithuanian

Customer support

English

Communication

Tools

CRM software

Job description

Lithuanian Speaking Support Specialist - Work In Sofia, Bulgaria

Remote - Sofia, Sofia-City, Bulgaria

Sep 4, 2026

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with industry-leading corporations across Europe. As experts in the BPO and Customer Support Services landscape, we specialize in facilitating career-defining opportunities that offer professional growth and global exposure.

Job Overview

We are currently seeking a motivated professional for a Lithuanian Speaking Support Specialist position in Bulgaria to join our client's high-performing team. This is one of the most exciting Lithuanian-speaking jobs in the region, offering a unique opportunity to provide premium service within the fast-paced Customer Support Services industry while enjoying a fully supported relocation experience.

Key Responsibilities

• Deliver exceptional omnichannel support to international clients in the Customer Support Services sector.
• Resolve complex inquiries through clear, professional communication in native or fluent Lithuanian.
• Maintain high quality standards to ensure customer satisfaction and brand loyalty.
• Collaborate with internal teams to identify and raise technical or operational issues efficiently.
• Document all interactions accurately within the client's CRM system to maintain service excellence.
• Participate in ongoing training to stay updated on product specifications and industry best practices.
• Proactively contribute to team goals by meeting performance metrics and service level agreements.
• Native or fluent Lithuanian (spoken and written).
• Strong proficiency in English for international corporate communication.
• A passion for people and a professional mindset tailored to the Customer Support Services industry.
• Previous experience in a support-oriented role is considered a distinct advantage for this position in Bulgaria.
• Excellent problem-solving abilities and a positive, team-oriented attitude.

Excellent problem-solving abilities and a positive, team-oriented attitude.

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel) for those moving to Bulgaria.
• Monthly Performance Bonus.
• International work environment with excellent career growth prospects.
• And Much More...

Life in Bulgaria

Choosing one of our jobs in Bulgaria means stepping into a vibrant culture where modern infrastructure meets historical charm. Sofia, the capital, is a dynamic hub for international professionals, offering a beautiful climate, picturesque mountain views, and a thriving social scene that makes it a top destination for those seeking international Lithuanian-speaking jobs.

The relocation process to Bulgaria is seamless with our full support, allowing you to enjoy a high quality of life, affordable local cuisine, and a supportive expat community. If you are looking for a rewarding Lithuanian Speaking Support Specialist position in Bulgaria, you will find that living in Bulgaria provides the perfect balance of professional challenge and personal enjoyment.