Listing & Guest Experience Coordinator

Imigrus

United States

Remote

USD 20,000 - 29,000

Full time

14 days+

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Benefits offered by this job

Health insurance

On-the-job training

Professional development assistance

Relocation assistance

Work Location: In person

Job summary

Ramblei is YD Fortune’s full-service short-term rental brand, providing end-to-end support from interior design to platform management and guest services. No STR experience is required; we offer full training and a path for growth in listings, operations, and platform strategy.

The role focuses on listing management across Airbnb, VRBO, and Booking.com, plus handling complex guest cases with calm, professional communication. Bilingual English/Spanish is a strong plus; in-person work is required.

Qualifications

Clear, warm, professional writing.
Attention to detail to catch errors before they cause problems.
Comfortable using multiple platforms and digital tools simultaneously.
Remain calm under pressure when guests are upset and resolve issues promptly.
Collaborate with teammates and share information proactively.

Responsibilities

Manage property listings across Airbnb, VRBO, Booking.com and other platforms.
Write clear, engaging listing titles, descriptions, house rules, and check-in instructions.
Coordinate listing updates with changes in features, pricing, or policies.
Support calendar management and reservations; assist with adjustments and restrictions.
Handle complex guest cases, resolve issues, and document actions for follow-up.