Remote Hospitality & Guest-Experience Specialist

Huzzle; United States; Remote; USD 45,000 - 60,000; Full time

Benefits offered by this job

Career growth opportunities

Peer community support

Ongoing placement support

Job summary

Huzzle is seeking a seasoned hospitality professional for a fully remote role to manage guest relations for boutique hotels and short-term rentals. You will ensure a flawless guest journey by overseeing inventory, responding to inquiries, and managing listings on various platforms like Airbnb and Booking.com.

The ideal candidate has over 2 years of experience in hospitality, strong technical skills with Guesty and Uplisting, and excellent communication abilities. This role offers flexibility, allowing you to work from anywhere while collaborating with global teams.

Qualifications

• 2+ years of experience managing reservations and guest relations for both traditional hospitality and short-term rentals.
• Exceptional written and verbal communication skills.
• Highly organized and self-motivated.

Responsibilities

• Act as the primary point of contact for all guest inquiries.
• Oversee calendar availability and rate synchronization.
• Manage listings and respond to guest reviews.

Skills

Guest relations management

Inventory management

Technical expertise in Guesty and Uplisting

Communication skills

Familiarity with OTAs (Airbnb, Booking.com, Expedia)

Tools

Guesty

Uplisting

Job description

Huzzle is seeking a seasoned hospitality professional for a fully remote role to manage guest relations for boutique hotels and short-term rentals. You will ensure a flawless guest journey by overseeing inventory, responding to inquiries, and managing listings on various platforms like Airbnb and Booking.com.

The ideal candidate has over 2 years of experience in hospitality, strong technical skills with Guesty and Uplisting, and excellent communication abilities. This role offers flexibility, allowing you to work from anywhere while collaborating with global teams.