LIHTC & Section 8 Property Manager – Resident Services Lead

Burlington Capital; Charles Town (WV); On-site; USD 50,000 - 70,000; Full time

Job summary

Charles Towers Apartments in Charles Town, WV is seeking an experienced Property Manager to oversee daily operations of our tax credit, Section 8, senior apartment community. You will drive property performance, resident satisfaction, budgeting, and regulatory compliance while leading the on-site team.

This role requires strong customer service, budgeting and reporting skills, plus the ability to collaborate with local organizations to support residents and maintain compliance with HUD and LIHTC

Qualifications

• Minimum of three years of property management experience.
• Minimum two years of LIHTC and project-based Section 8 housing experience required
• Previous supervisory experience.
• Experience with budgeting, accounting, and financial reporting.
• Strong customer service, communication, and organizational skills.
• Proficient computer skills.
• Ability to work independently while leading a successful on-site team.

Responsibilities

• Oversee all daily property operations, ensuring compliance with HUD and Section 8 regulations.
• Supervise, coach, and support on-site team members while promoting excellent customer service.
• Manage leasing, resident retention, occupancy, and marketing efforts.
• Monitor property appearance through regular inspections and coordinate maintenance priorities.
• Collect, deposit, and accurately record property income while managing expenses within budget.
• Prepare reports, approve invoices, and coordinate vendor services.
• Assist with annual budgeting and financial performance.
• Coordinate resident services programs by partnering with local organizations and supporting activities that benefit residents and strengthen the community.
• Ensure compliance with company policies and all applicable local, state, and federal regulations.
• Participate in company meetings, special projects, and other duties as assigned.

Skills

LIHTC experience

Section 8 knowledge

Property management

Tools

Budgeting software

Job description

Charles Towers Apartments in Charles Town, WV is seeking an experienced Property Manager to oversee daily operations of our tax credit, Section 8, senior apartment community. You will drive property performance, resident satisfaction, budgeting, and regulatory compliance while leading the on-site team.

This role requires strong customer service, budgeting and reporting skills, plus the ability to collaborate with local organizations to support residents and maintain compliance with HUD and LIHTC