LIHTC Leasing Consultant 30024

Cirrus Asset Management; Castle Rock (CO); On-site; USD 30,307 - 33,062; Full time

Benefits offered by this job

Paid holidays, sick leave & vacation

Health insurance

Life insurance

Vision insurance

401k plan

Flexible spending accounts

Job summary

Cirrus Asset Management is looking for a Leasing/Resident Services professional at Pines at Castle Rock (630 units) to greet residents, promote units, explain leases, and manage files. You will collaborate with the Property Manager and maintenance team to ensure high-quality work and resident satisfaction.

Responsibilities include processing applications, renewals, and re-certifications, maintaining waitlists, and assisting with retention efforts while upholding Fair Housing and state laws.

Qualifications

• Strong understanding of LIHTC regulations, income limits, and compliance rules.
• Knowledge of Property Management software: Yardi.
• Knowledge of affordable housing/government programs.
• Excellent customer service: ability to navigate diverse situations.
• Understands and complies with state landlord-tenant law, Fair Housing laws and Cal-OSHA.
• Knowledge of Excel, Word, and Outlook.
• Strong interpersonal skills: communicate with diverse individuals at all levels.

Responsibilities

• Greet and tour prospective residents.
• Promote units and amenities via online platforms, signage, and outreach.
• Explain lease terms, application requirements, and pricing.
• Process and maintain accurate resident files.
• Coordinate with Property Manager and maintenance team for quality work.
• Process re-certifications, renewals, and assist retention.
• Explain lease provisions and community policies to residents.
• Assist applicants with the application process.
• Create and update waitlist.
• Complete reports assigned by Property Manager.
• Ensure resident satisfaction through effective communication and proactive issue resolution.
• Conduct move-in/move-out inspections.

Skills

LIHTC knowledge

Property management software

Affordable housing programs

Customer service

landlord-tenant law & Fair Housing

Excel/Word/Outlook

Interpersonal communication

Tools

Yardi

Job description

At Cirrus Asset Management, we are dedicated to providing exceptional property management services to property owners and residents alike. With our expertise and passion for real estate, we strive to create a seamless and rewarding experience for all parties involved.

Our company culture is defined by its unwavering commitment to integrity, empowerment, respect, teamwork, innovation, and exceptional customer service. These values shape our everyday actions and guide us in achieving our mission and serving our clients effectively.

What's in it for you?

• Paid Holiday, Sick, and Vacation Time
• Health Insurance
• Life Insurance
• Vision Insurance
• 401k Plan
• Healthcare Spending or Reimbursement Accounts

Job Description

• Greet and tour prospective residents.
• Promote available units and amenities via online platforms, signage, and outreach.
• Explain lease terms, application requirements, and pricing.
• Process and maintain accurate resident files.
• Work closely with the Property Manager and maintenance team to ensure quality work is completed.
• Process re-certifications, renewals, and assist with retention efforts.
• Understand and communicate lease provisions and community policies to new and current residents.
• Assist applicants with the application process.
• Create and update waitlist.
• Complete any daily, weekly, or monthly reports assigned by Property Manager.
• Ensure resident satisfaction through effective communication and proactive issue resolution.
• Conduct move-in/move-out inspections with residents.

Qualifications

• Strong understanding of LIHTC regulations, income limits, and compliance rules. Required
• Knowledge of Property Management software: Yardi Preferred
• Knowledge of affordable housing/government programs.
• Excellent customer service: someone who can navigate all types of situations.
• Understands and complies with state landlord-tenant law, Fair Housing laws and Cal-OSHA.
• Knowledge of Excel, Word Document, and Outlook.
• Works well under pressure and maintains a positive friendly attitude.
• Strong interpersonal skills: ability to communicate effectively with a diversity of individuals at all organizational levels.

Additional Information

Property: Pines at Castle Rock - 630 units

Pay: $22-$24/hour

Schedule: Tuesday - Saturday; 8am to 5pm

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

We are an equal opportunity employer and all applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories.

All your information will be kept confidential according to EEO guidelines.