Leasing Consultant - LIHTC

Pratum Co; Silver Spring (MD); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Bonuses

Overtime eligibility

Paid time off

Health benefits

Job summary

Pratum Co in Silver Spring, MD is seeking a Leasing Consultant for a Tax Credit property. You will manage leasing, applications, and occupancy while ensuring LIHTC compliance and excellent resident service.

The role requires experience with LIHTC properties, Yardi/Rent Cafe, and strong sales and organizational skills. Must be able to work a flexible schedule including occasional evenings and weekends.

Qualifications

• LIHTC property management experience required or strongly preferred.
• Experience with Yardi and Rent Cafe is required or highly preferred.
• Ability to read, write, and communicate in English fluently.
• Flexibility to work scheduling including some weekends and evenings as needed.

Responsibilities

• Lease apartments and maintain occupancy at LIHTC property.
• Process applications, verify income, and complete LIHTC paperwork.
• Respond to leads, conduct property tours, and close leases.
• Audit lease files for accuracy and compliance with housing regs.
• Develop sales/marketing plans to increase traffic and revenue.
• Coordinate resident events and assist with move-ins.
• Maintain property knowledge and communicate with residents/vendors.

Skills

LIHTC knowledge

Customer service

Sales

Time management

Organizational skills

Communication

Education

College degree preferred

Tools

Yardi

Rent Cafe

OneSite

Outlook

MS Word

MS Excel

Job description

Leasing Agent

We are seeking a motivated and customer-focused Leasing Consultant to join our team at a Tax Credit property. The ideal candidate will have experience in affordable housing and a strong understanding of LIHTC regulations. This role involves leasing apartments, maintaining occupancy, and ensuring compliance with all federal, state, and local housing regulations.

Essential Duties and Responsibilities

• Process applications, verify income, and complete required LIHTC paperwork
• Maintain an excellent customer service relationship with prospective residents, current residents, vendors and members of the community.
• Lease apartments and sell the products and services of the property to prospective residents, including, but not limited to, features and benefits of the apartments, building and property amenities, and the surrounding neighborhood.
• Respond to internet leads, answer prospect calls and conduct property tours following the guidelines outlined in the mystery shop forms.
• Develop and implement sales and marketing strategies to increase property traffic, maintain closing ratios and work to achieve and exceed budgeted revenues.
• Maintain thorough product knowledge of the property and that of major competition.
• Accurately prepare and have a thorough knowledge of all lease-related paperwork
• Maintain prospect traffic and leasing data and assist with other computer data entry as necessary.
• Inspect units for move-ins to ensure apartments are ready.
• Assist with planning and hosting of resident functions as needed.
• Responsible for auditing all lease files for bonus submission.
• Review guest cards to ensure entry into OneSite and follow-up as well as monitor any traffic trends.
• Adhere to all local, state and federal housing requirements as it relates to leasing and management of the property.
• Other tasks or duties as assigned by supervisor.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty well. The requirements listed below are representative of the knowledge, skills and abilities required. Associates must follow requirements for training/development plans. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Certifications

Hold and maintain any and all certifications required to manage the property, which may include affordable, tax credit, property management and other such licenses or designations. Professional accreditations are preferred.

Education

A college degree is preferred but not required. The position requires the ability to read and write English fluently, the ability to accurately perform intermediate mathematical functions and the ability to understand and perform all on-site resident management software functions.

Professional Experience

• A minimum of two (2) years’ experience in LIHTC property management or a related field is required.
• Some experience with Yardi and Rent Cafe required.
• Some Lease-Up experience is preferred.

Attendance/Travel Requirements

The position requires the ability to work any of the seven days of the week, 52 weeks of the year. Due to the property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours on a consistent basis and, if necessary, overtime hours when requested. The position requires the ability to serve on-call, as scheduled or as necessary.

This position is scheduled to work Monday through Friday from 8:30 until 5:30 with rotating weekends required.

Travel may be required at times to attend various company gatherings either in the general vicinity of the associates home property, or in another state. You must also be able to attend certain resident events that are held after hours.

Skills

• Strong administrative and organizational skills (juggling multiple projects, tasks simultaneously)
• Ability to think rationally during a crisis
• Strong time management skills and the ability to prioritize wisely
• Strong customer service orientation
• Good understanding of sales and marketing concepts and the ability to develop, implement, and evaluate marketing plans
• Ability to close a sale
• Knowledge of on-site maintenance requirements
• Ability to operate and understand personal computer functions and company utilized software packages
• Basic Internet knowledge

Physical Demands

• Must be capable of physically accessing all exterior and interior parts of the property and amenities.
• Must be able to push, pull, lift, carry or maneuver weights of up to 20lbs. independently and 50 lbs. with assistance.

Computer Skills

• Basic knowledge of computers
• Ability to use Outlook
• Intermediate to advanced knowledge of MS Word and Excel, Yardi
• Ability to develop advanced knowledge of other programs or systems as needed
• Basic Internet knowledge

Learning & Development

Maintain a commitment to ongoing personal development and career growth through career path activities provided through the corporate office and external sources as needed.

Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.

#ZR

Benefits

• Eligible for discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors.
• This non-exempt role will be eligible for overtime for all hours worked in excess of 40 per week.
• Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation,sick and related leave,11 paid holidays, and health & welfare benefits as outlined on the Company’s website.

Salary

This role is non-exempt with a pay rate of $22 - $26 per hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.