Lighting Solutions Sales Support Specialist

Sesco Lighting Inc; Florida; On-site; USD 38,000 - 52,000; Full time

Job summary

Sesco Lighting Inc. in Florida is seeking a customer service associate to foster and maintain high levels of client satisfaction. You will handle inquiries, quotations, and shipping details while coordinating with manufacturers and sales teams.

The role requires strong communication, basic lighting knowledge, and proficiency in Word, Excel, and Outlook. 1–3 years of experience preferred; high school diploma or equivalent required.

Qualifications

• Requires high school diploma or equivalent.
• 1–3 years of experience in customer service or related field.
• Basic knowledge of lighting products and terminology.

Responsibilities

• Communicate with customers via email, phone, or in person.
• Ensure customer satisfaction and relay resolutions.
• Maintain records of inquiries, complaints, and actions taken.

Skills

Product literacy

Lighting technology knowledge

Driver/ballast matching

CRI/CCT/lumens knowledge

Administration & math proficiency

Education

High School Diploma or equivalent

Tools

Word

Excel

Blue Beam

Outlook

Internet research

Job description

Sesco Lighting Inc. in Florida is seeking a customer service associate to foster and maintain high levels of client satisfaction. You will handle inquiries, quotations, and shipping details while coordinating with manufacturers and sales teams.

The role requires strong communication, basic lighting knowledge, and proficiency in Word, Excel, and Outlook. 1–3 years of experience preferred; high school diploma or equivalent required.