Lighting Solutions Customer Success Specialist

Inventronics; Oklahoma City (OK); On-site; USD 38,000 - 52,000; Full time

Job summary

Inventronics, a leading global manufacturer of professional lighting solutions, is seeking a customer service/order processing specialist to connect with customers by phone, email and chat, handling product inquiries, pricing and availability.

On-site in Oklahoma City, you will coordinate with internal teams to ensure accurate order processing, track shipments, and maintain up-to-date inventory data for USA and Mexico.

Qualifications

• At least 3 years' of relevant work experience.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Ability to multi-task, organize, and prioritize work.
• Microsoft Office (Outlook, Excel)

Responsibilities

• Communicate with customers via phone, email and chat.
• Provide knowledgeable answers to questions about product, pricing and availability.
• Work with internal departments to meet customer's needs.
• Data entry in various platforms

Skills

Customer service

Communication

Time management

Problem solving

Attention to detail

Tools

Microsoft Office (Outlook, Excel)

Job description

Inventronics, a leading global manufacturer of professional lighting solutions, is seeking a customer service/order processing specialist to connect with customers by phone, email and chat, handling product inquiries, pricing and availability.

On-site in Oklahoma City, you will coordinate with internal teams to ensure accurate order processing, track shipments, and maintain up-to-date inventory data for USA and Mexico.