Inside Sales & Customer Service - Lighting Solutions

Targetti USA, Inc.; Costa Mesa (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Wellness resources

401(k) matching

Competitive salary

Dental insurance

Job summary

Targetti USA, Inc. is seeking a Customer Service/Inside Sales Support professional in Costa Mesa, CA. You will handle inbound inquiries, process orders and quotations, and coordinate with sales teams and internal departments to ensure accurate, timely service.

The role emphasizes responsive communication, meticulous order accuracy, and efficient workflow management within a design-driven lighting company. A bachelor’s degree is a plus, and experience with SAP, Dynamics, and Bluebeam Revu is

Qualifications

• 3+ years of experience in customer service, inside sales, or a related role—preferably within the lighting or architectural products industry
• Experience with SAP, Dynamics, Adobe and Bluebeam Revu preferred
• Strong MS Office skills (Excel, Outlook, Word)
• Strong Customer Service and Customer Support skills to manage inquiries, orders, and issue resolution effectively
• Detail-oriented, organized, and able to manage multiple tasks and priorities in a fast-paced environment
• Strong written and verbal communication skills and the ability to work collaboratively with cross-functional teams
• Bachelor’s degree in business or a related field is a plus

Responsibilities

• Territory & Customer Support: Provide responsive support to customers and sales representatives while coordinating territory-related activities
• Order Management & Processing: Review and validate incoming orders for accuracy (product codes, pricing, BOM, commissions, etc.) and manage the full order lifecycle from quote through shipment by coordinating with internal teams
• Quoting & Project Take-Offs: Perform lighting take-offs from construction drawings and create drawing markups using Bluebeam Revu or Adobe Acrobat
• System & Inbox Management: Prioritize and respond to customer inquiries via phone and email, and use SAP and other internal systems to retrieve invoices, proformas, tracking information, packing slips, and other order documentation

Skills

Customer service

Communication skills

Team collaboration

Detail orientation

Education

Bachelor’s degree in business or related field

Tools

SAP

Dynamics 365

Adobe

Bluebeam Revu

Microsoft Excel

Outlook

Word

Job description

Targetti USA, Inc. is seeking a Customer Service/Inside Sales Support professional in Costa Mesa, CA. You will handle inbound inquiries, process orders and quotations, and coordinate with sales teams and internal departments to ensure accurate, timely service.

The role emphasizes responsive communication, meticulous order accuracy, and efficient workflow management within a design-driven lighting company. A bachelor’s degree is a plus, and experience with SAP, Dynamics, and Bluebeam Revu is