Lighting Solutions Inside Sales Pro

SELF Electronics-North America; Atlanta (GA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K with employer-matching

Job summary

SELF Electronics-North America is seeking a customer service professional to provide daily service to existing customers, process orders, resolve billing and questions, and manage custom projects. You will collaborate with outside sales and internal teams to ensure high customer satisfaction, with additional duties as required.

The role emphasizes professionalism, strong communication, and organized record-keeping, with SAP experience preferred and MS Excel/Word proficiency essential.

Qualifications

• Detail-oriented with ability to follow through on multiple projects.
• Excellent interpersonal, oral and written communication skills.
• Well-organized and able to maintain files and records with effective filing systems.

Responsibilities

• Daily service to existing customers.
• Order processing and management
• Resolving customer complaints, billing issues, questions and concerns
• Custom project management
• Work closely with outside sales teams and internal team members to ensure high customer satisfaction
• Additional duties and responsibilities as required or assigned

Skills

Detail-oriented

Communication skills

Organized

MS Excel

MS Word

Customer service

SAP experience

Education

Design background (advertising, graphic design, marketing)

Job description

SELF Electronics-North America is seeking a customer service professional to provide daily service to existing customers, process orders, resolve billing and questions, and manage custom projects. You will collaborate with outside sales and internal teams to ensure high customer satisfaction, with additional duties as required.

The role emphasizes professionalism, strong communication, and organized record-keeping, with SAP experience preferred and MS Excel/Word proficiency essential.