Lift Ops - Supervisor

Mt. Hood Meadows; Oregon; On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Local housing resources

Season pass for employees

Free ski/snowboard lessons

Discounts on rental gear

Buddy tickets

Resort discounts

Job summary

Mt. Hood Meadows is seeking a passionate Lift Operations Supervisor to lead chairlift crews on our mountain operations team.

You will ensure lifts operate safely, efficiently, and with top-notch guest service while setting the standard for safety and teamwork. In this full-time, seasonal leadership role, you’ll train and coach Lift Operators in Charge, Lift Attendants, and Leads, respond to lift incidents, manage staffing, and coordinate with Dispatch, Patrol, Grooming, and Lift Maintenance to

Qualifications

• Must be able to commit to working weekends and holidays during the winter season.
• Able to be insured to drive company vehicles
• Strong English communication skills (verbal and written)

Responsibilities

• Oversee multiple chairlift crews and monitor safety procedures.
• Train and coach Lift Operators in Charge, Lift Attendants, and Leads.
• Coordinate with Dispatch, Patrol, Grooming, Lift Maintenance and other departments to keep operations smooth.
• Respond to lift incidents and manage staffing and overtime.
• Ensure documentation and readiness for daily operations.

Skills

Supervisory experience

Chairlift knowledge

Guest service skills

Radio communication

Team player

English proficiency

Weekend/holiday availability

Reliable transportation

Education

High school diploma or equivalent

Job description

Position Overview

Mt. Hood Meadows is seeking a passionate, safety-minded, and guest-focused Lift Operations Supervisor to join our mountain operations leadership team. In this dynamic role, you’ll oversee multiple chairlift crews and help ensure lifts operate safely, efficiently, and consistently while delivering an exceptional experience to our guests. You’ll be a visible leader on the mountain, setting the standard for safety, professionalism, teamwork, and great guest service.

As a Lift Operations Supervisor, you’ll lead and support Lift Operators in Charge, Lift Attendants, and Leads while working closely with Dispatch, Patrol, Grooming, Lift Maintenance, and other resort departments. You’ll train and coach employees, monitor safety and operational procedures, respond to lift incidents, manage staffing and overtime, and help keep crews, equipment, lift areas, and documentation ready for daily operations. From coordinating snow work and grooming needs to communicating changing mountain conditions and helping resolve guest concerns, you’ll play a hands‑on role in keeping the mountain moving.

This is a full‑time, seasonal leadership position for someone who thrives in a fast-paced mountain environment and knows how to balance people leadership with operational precision. The ideal candidate is an experienced supervisor who can make sound decisions under pressure, communicate clearly over the radio, adapt to changing conditions, and lead by example in challenging winter weather. If you’re ready to lead from the front, develop a strong team, and make a visible impact on the mountain every day, this is an opportunity to be at the heart of Lift Operations at Mt. Hood Meadows.

This is a full‑time, seasonal position

Qualifications& Experience

• Previous Supervisory experience
• Advanced understanding of chairlift machinery
• Minimum Age 18
• Able to be insured to drive company vehicles
• Excellent guest service skills
• Must be able to commit to working weekends and holidays during the winter season
• Strong grasp of the English language and excellent communication skills
• Strong communication, verbal and written, including clarity and protocol with 2-way radios
• High school diploma or equivalent
• Able to provide effective snow removal and snow work as needed
• Able to work effectively in a team environment
• Intermediate or above ski or snowboard ability
• Able to maintain a dependable attendance record
• Reliable transportation plan for winter road conditions
• Able to perform all of the duties of Access Leads, Lift Attendants, and Operators in Charge
• Must be comfortable with the changing dynamics of a seasonal business

Compensation:

• Wage: $21.83 - $26.68 hourly

Perks:

• Local Housing Resources.Subject to Eligibility
• Ski/Snowboard Season Pass for employees and qualifying dependents
• Don't Ski/Snowboard? Gift your lift access to a family member
• Free Ski/Snowboard Group Lessons & Discounts on Rental Gear
• Buddy Tickets (3 discounted tickets to share)
• Resort Discounts (Food, Retail, Rentals, Lessons, & Daycare)
• Mountain Exchange Program (Ability to request free lift access to regional resorts)
• Industry Pro Deals (ExpertVoice, Outdoor Prolink, Helly Hansen, & More!)
• Affordable Employee Daycare - ERDC Eligible
• Special invites to Columbia Employee Store, Adidas, and other industry retailers
• Employee Assistance Program (EAP)
• Free Employee Transportation from Hood River & Sandy
• Summer Seasonal Job Connections with Local Businesses
• Access to Team Wellness Programs
• Team Appreciation Events/Dinners
• Click here to learn more about our team member perks

Videos:

• Watch our team in action on the MHM YouTube Channel