Manager Lift Ops

Mt. Hood Meadows; Oregon; On-site; USD 68,000 - 75,000; Full time

Benefits offered by this job

Ski pass for employees and dependents

Housing resources subject toeligibil

401k after 500 hours in 6 months

PTO, vacation and sick leave

Employee assistance program

Job summary

Mt. Hood Meadows is seeking an experienced Lift Operations Manager to lead the team responsible for safely transporting guests across the mountain. You will oversee lift operations, dispatch, gate access, and guest service, while developing staff and managing budgets.

This role blends strategic planning with hands-on problem solving in a dynamic mountain environment. You will help build a safe, efficient, and welcoming guest experience, collaborating with Mountain Operations to continually

Qualifications

• Minimum of 3 years of mountain operations experience, including leadership and technical duties.
• Experience with financial management, particularly workforce planning.
• Must be at least 19 years of age.
• Strong communication, verbal and written, including clarity and protocol with 2-way radios.
• Knowledge of ski area lift operations, RFID gates, and various lift systems.
• Able to be insured to drive company vehicles.
• Intermediate to expert skier or snowboarder.
• Proficient with Microsoft Office Suite.
• Must be able to commit to working weekends and holidays during the winter season.
• Successfully pass a background check.
• High school diploma or equivalent.
• Comfortable with the changing dynamics of a seasonal business.
• Strong personnel management, workplace safety, and training skills.

Responsibilities

• Oversee lift operations, dispatch, and gate access for guest safety and efficiency.
• Lead and develop assistant managers and supervisors; oversee hiring and training.
• Manage budgets and staffing; drive safety procedures and guest service initiatives.
• Collaborate with Mountain Operations teams to ensure smooth mountain operations.
• Balance big-picture planning with hands-on problem solving in a dynamic seasonal environment.

Skills

Leadership

Safety training

Communication

Budgeting

Microsoft Office

Education

High school diploma or equivalent

Bachelor’s degree in Ski Resort Management or Business Administration

Tools

RFID gates

Lift systems

Driving company vehicles

Job description

Position Overview

Help lead the team that keeps Mt. Hood Meadows moving! As Lift Operations Manager, you’ll oversee the people, systems, and daily operations responsible for safely transporting guests across the mountain. From lift operations and dispatch to gate access, you’ll play a key role in creating a safe, efficient, and welcoming experience for every guest.

This leadership role combines team development, operational strategy, and financial management. You’ll lead and support assistant managers and supervisors, oversee hiring and training, manage budgets and staffing, and continually improve safety procedures and guest service. Working closely with teams across Mountain Operations, you’ll help keep the mountain running smoothly while building a strong, motivated, and service-focused department.

We’re looking for an experienced mountain operations leader with strong personnel management skills, a solid understanding of lift systems and safety standards, and the ability to balance big-picture planning with hands‑on problem‑solving. If you thrive in a dynamic mountain environment and are passionate about developing teams, improving operations, and delivering exceptional guest experiences, this could be the opportunity for you!

This is a full-time, seasonal position

Qualifications& Experience

• Minimum of 3 years of mountain operations experience, including leadership and technical duties

• Previous experience with financial management, particularly workforce planning

• Must be at least 19 years of age.

• Strong communication, verbal and written, including clarity and protocol with 2-way radios

• Knowledge and experience in ski area lift operations, RFID gates, and various lift systems

• Able to be insured to drive company vehicles

• Intermediate to expert skier or snowboarder

• Proficient with Microsoft Office Suite

• Must be able to commit to working weekends and holidays during the winter season

• Successfully pass a background check

• High school diploma or equivalent

• Comfortable with the changing dynamics of a seasonal business

• Strong personnel management, workplace safety, and training skills

Preferred Qualifications & Experience

• Four-year college degree (Ski Resort Management, Business Administration are examples)

• Lift systems mechanical understanding a plus

• Snowcat experience

• Able to successfully design and implement guest service systems

Compensation

• Starting Wage: $2584 - $2712 gross per bi-weekly pay period

Benefits

• Generous employer contribution towards medical plan
• Dental, Vision, and Life Insurance
• 401k after 500 hours in 6 months. (Age 21 and Over)
• PTO, Vacation and Sick Pay
• Employee Assistance Program

Perks

• Local Housing Resources. Subject to Eligibility
• Ski/Snowboard Season Pass for employees and qualifying dependents
• Don't Ski/Snowboard? Gift your lift access to a family member
• Free Ski/Snowboard Group Lessons & Discounts on Rental Gear
• Buddy Tickets (3 discounted tickets to share)
• Resort Discounts (Food, Retail, Rentals, Lessons, & Daycare)
• Mountain Exchange Program (Ability to request free lift access to regional resorts)
• Industry Pro Deals (ExpertVoice, Outdoor Prolink, Helly Hansen, & More!)
• Affordable Employee Daycare - ERDC Eligible
• Special invites to Columbia Employee Store, Adidas, and other industry retailers
• Employee Assistance Program (EAP)
• Free Employee Transportation from Hood River & Sandy
• Summer Seasonal Job Connections with Local Businesses
• Access to Team Wellness Programs
• Team Appreciation Events/Dinners
• Click here to learn more about our team member perks

Videos

• Watch our team in action on the MHM YouTube Channel