LifeSpa Concierge & Appointment Specialist

Life Time Inc.; Woodstock (GA); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Life Time Inc. Woodstock, GA seeks a LifeSpa Coordinator to answer calls, greet guests, schedule LifeSpa appointments, and maintain a cheerful, professional demeanor.

You will explain Life Spa services, assist guests in choosing treatments, suggest upgrades, and coordinate with the Department Head on filing and office duties. Strong customer service, CPR/AED within 30 days, and proficiency with Microsoft Office are required; ability to lift up to 50 pounds is needed.

Qualifications

• High School Diploma or GED.
• 1 year of customer service experience.
• CPR and AED certified within 30 days of hire.
• Knowledge of Microsoft Office, Excel, PowerPoint and Outlook.
• Ability to calculate figures and amounts such as discounts, interest and commissions.
• Ability to stand, sit, walk, reach, climb and lift up to 50 pounds.

Responsabilités

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner
• Converts LifeSpa questions into appointments
• Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs
• Suggests upgrades or add-ons to products and services
• Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments
• Uses all required safety devices to comply with company safety rules

Connaissances

Customer service

CPR/AED

Microsoft Office

Excel

PowerPoint

Outlook

Numerical calculations

Formation

High School Diploma or GED

Description du poste

Life Time Inc. Woodstock, GA seeks a LifeSpa Coordinator to answer calls, greet guests, schedule LifeSpa appointments, and maintain a cheerful, professional demeanor.

You will explain Life Spa services, assist guests in choosing treatments, suggest upgrades, and coordinate with the Department Head on filing and office duties. Strong customer service, CPR/AED within 30 days, and proficiency with Microsoft Office are required; ability to lift up to 50 pounds is needed.