LifeSpa Concierge & Appointment Specialist

Life Time Inc.; Westlake (OH); Vor Ort; USD 19.000 - 25.000; Vollzeit

Zusammenfassung

Life Time Inc. is seeking a LifeSpa Coordinator in Westlake, OH to manage the front-line phone system, greet callers, and guide guests to the right LifeSpa services. You will schedule appointments, explain Life Spa products, and suggest enhancements to elevate guest experiences.

The role requires at least 1 year of customer service, High School Diploma or GED, and CPR/AED certification within 30 days of hire, with proficiency in Microsoft Office.

Qualifikationen

• 1 year of customer service experience.
• CPR and AED certification within 30 days of hire.
• Knowledge of computer software such as Microsoft Office, Excel, PowerPoint and Outlook.
• Ability to calculate figures and amounts such as discounts, interest and commissions.
• Ability to stand, sit, walk, reach, climb and lift up to 50 pounds.

Aufgaben

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner.
• Converts LifeSpa questions into appointments.
• Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs.
• Suggests upgrades or add-ons to products and services.
• Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments.
• Uses all required safety devices to comply with company safety rules.

Kenntnisse

Customer service

CPR AED certification

Physical stamina

Ausbildung

High School Diploma or GED

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Jobbeschreibung

Life Time Inc. is seeking a LifeSpa Coordinator in Westlake, OH to manage the front-line phone system, greet callers, and guide guests to the right LifeSpa services. You will schedule appointments, explain Life Spa products, and suggest enhancements to elevate guest experiences.

The role requires at least 1 year of customer service, High School Diploma or GED, and CPR/AED certification within 30 days of hire, with proficiency in Microsoft Office.