LifeSpa Concierge & Appointment Specialist

Life Time Inc.; Overland Park (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

LifeTime Inc. is seeking a LifeSpa Coordinator in Overland Park to greet callers, schedule appointments, and guide guests through Life Spa offerings with a friendly, helpful approach.

The role requires a high school diploma or GED, 1 year of customer service, and CPR/AED certification within 30 days of hire. Proficiency in Microsoft Office and the ability to lift up to 50 pounds are essential.

Qualifications

• High School Diploma or GED is required.
• 1 year of customer service experience.
• CPR and AED certified within 30 days of hire.
• Knowledge of Microsoft Office, Excel, PowerPoint and Outlook.
• Ability to calculate figures and amounts such as discounts, interest and commissions.
• Ability to stand, sit, walk, reach, climb and lift up to 50 pounds.

Responsibilities

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner.
• Converts LifeSpa questions into appointments.
• Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs.
• Suggests upgrades or add-ons to products and services.
• Completes outgoing confirmation calls and related scheduling calls.
• Uses all required safety devices to comply with company safety rules.

Skills

Customer service

MS Office

Excel

PowerPoint

Outlook

CPR AED Certified

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

LifeTime Inc. is seeking a LifeSpa Coordinator in Overland Park to greet callers, schedule appointments, and guide guests through Life Spa offerings with a friendly, helpful approach.

The role requires a high school diploma or GED, 1 year of customer service, and CPR/AED certification within 30 days of hire. Proficiency in Microsoft Office and the ability to lift up to 50 pounds are essential.