LifeSpa Concierge & Appointment Specialist

Life Time Inc.; Middletown (NJ); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and

401(k) with company match

Job summary

Life Time Inc. is seeking a LifeSpa Coordinator in Middletown, NJ to handle phone calls, schedule appointments, and guide guests through Life Spa offerings. You will greet callers and direct them to appropriate personnel with a cheerful attitude.

Requires a high school diploma or GED, 1 year of customer service, CPR/AED certification within 30 days, and proficiency in Microsoft Office tools. Benefits include a subsidized membership and opportunities for growth.

Qualifications

• High School Diploma or GED.
• 1 year of customer service experience.
• CPR and AED certified within 30 days of hire.
• Knowledge of Microsoft Office, Excel, PowerPoint and Outlook.
• Ability to calculate figures and amounts such as discounts, interest and commissions.
• Ability to stand, sit, walk, reach, climb and lift up to 50 pounds.

Responsibilities

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner.
• Converts LifeSpa questions into appointments.
• Explains all Life Spa products, services, and treatments to guests and assists them with determining their needs.
• Suggests upgrades or add-ons to products and services.
• Completes outgoing confirmation calls and scheduling tasks.
• Uses all required safety devices to comply with company safety rules.

Skills

Customer service

Education

High School Diploma or GED

CPR and AED certification

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Life Time Inc. is seeking a LifeSpa Coordinator in Middletown, NJ to handle phone calls, schedule appointments, and guide guests through Life Spa offerings. You will greet callers and direct them to appropriate personnel with a cheerful attitude.

Requires a high school diploma or GED, 1 year of customer service, CPR/AED certification within 30 days, and proficiency in Microsoft Office tools. Benefits include a subsidized membership and opportunities for growth.