Lifecycle Growth Architect for SaaS

United States Digital Space LLC; United States; Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Healthcare benefits

401k plan

Paid parental leave

20 days PTO

11 holidays

Birthday off

Work from home stipend

Cell phone reimbursement

Fitness membership reimbursement

Child care reimbursement

Gold Membership

Discounted DM Plans for friends and Fm

Job summary

United States Digital Space LLC is seeking a Lifecycle Marketing Manager to lead consumer retention and engagement across the full customer lifecycle. The role focuses on building a product‑integrated lifecycle engine that drives usage, upgrades, and retention.

You'll collaborate with Product, Engineering, and Data teams to craft high-impact touchpoints, tackle churn, and ensure messaging delivers real action across inbox, in-app, push, and SMS.

Qualifications

• 6+ years of lifecycle marketing, retention, or product-led growth in consumer SaaS or subscription models.
• Strong cross-functional collaboration with Product and Engineering to build personalized marketing.

Responsibilities

• Own lifecycle strategy and execution from onboarding through retention, expansion, and winback across multiple channels.
• Define and implement user-level triggers, event tracking, and product experiments tied to lifecycle outcomes.
• Improve email deliverability and adherence to CAN-SPAM, GDPR, and other standards.
• Develop advanced segmentation and personalization strategies for timely, relevant messaging.
• Design upsell programs for annual plans and higher-value tiers.
• Run experiments and analyze lift to optimize conversion, engagement, and retention.

Skills

Lifecycle marketing

Retention

Product-led growth

Email deliverability

SQL

Cross-functional collaboration

Communication

Tools

Braze

Iterable

Customer.io

Job description

United States Digital Space LLC is seeking a Lifecycle Marketing Manager to lead consumer retention and engagement across the full customer lifecycle. The role focuses on building a product‑integrated lifecycle engine that drives usage, upgrades, and retention.

You'll collaborate with Product, Engineering, and Data teams to craft high-impact touchpoints, tackle churn, and ensure messaging delivers real action across inbox, in-app, push, and SMS.