Lifecycle CRM Strategist

Asystem; New York (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Diversity and equal opportunity

Growth opportunities

Collaborative environment

Job summary

A leading online nursery in New York is seeking a Marketing Operations Specialist to drive customer engagement through data-driven strategies. This role involves creating automated workflows, analyzing customer journeys, and optimizing retention efforts. The ideal candidate has 1-3 years of experience in e-commerce or analytics, with a strong background in handling marketing tools like Klaviyo and Monday.com. Join a collaborative team dedicated to enhancing customer satisfaction and loyalty.

Qualifications

• 1-3 years of experience in marketing operations or a similar role.
• Working knowledge of email/SMS marketing platforms.
• Exposure to workflow automation tools is a bonus.

Responsibilities

• Design, build, and maintain automated workflows.
• Analyze and optimize the entire customer journey.
• Conduct post-campaign analysis to understand customer segments.

Skills

Problem-solving

Analytical mindset

Attention to detail

Team collaboration

Communication skills

Education

Bachelor’s degree in Marketing, Business, or related field

Tools

Klaviyo

Monday.com

Excel

Zapier

Job description

A leading online nursery in New York is seeking a Marketing Operations Specialist to drive customer engagement through data-driven strategies. This role involves creating automated workflows, analyzing customer journeys, and optimizing retention efforts. The ideal candidate has 1-3 years of experience in e-commerce or analytics, with a strong background in handling marketing tools like Klaviyo and Monday.com. Join a collaborative team dedicated to enhancing customer satisfaction and loyalty.