Remote CRM & Loyalty Growth Manager (Retail)

Global Recruiters of Lowcountry (GRN); United States; Remote; USD 90,000 - 115,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Job summary

A leading fashion organization is seeking an experienced Customer Relationship Management Manager to optimize customer engagement strategies. This full-time remote role requires a strong background in retail and marketing, particularly in CRM automation and analytics. The ideal candidate will have at least 5 years of relevant experience, exceptional leadership skills, and a deep understanding of marketing technology. Competitive benefits included, such as medical insurance and a 401(k).

Qualifications

• 5+ years of marketing experience with a focus on retention, loyalty, SMS, email, and CRM automation.
• Proven analytical and strategic planning skills.
• Experience managing databases, reporting, and CRM platforms.

Responsibilities

• Own the strategy, execution, and optimization of customer engagement.
• Blend analytics, creativity, and technology to deepen customer relationships.
• Lead cross-functional initiatives under tight timelines.

Skills

Retails background

CRM automation/journeys

Customer segmentation

Analytical skills

Leadership

Tools

CRM platforms

Marketing technology

Job description

A leading fashion organization is seeking an experienced Customer Relationship Management Manager to optimize customer engagement strategies. This full-time remote role requires a strong background in retail and marketing, particularly in CRM automation and analytics. The ideal candidate will have at least 5 years of relevant experience, exceptional leadership skills, and a deep understanding of marketing technology. Competitive benefits included, such as medical insurance and a 401(k).