LifeCafe Shift Lead: Service & Guest Experience

Life Time Inc.; Denver (CO); On-site; USD 27,552 - 33,062; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and/or

401(k) discretionary match

Training and professional development

Paid sick leave

Medical, dental, vision coverage

Life insurance

Pre-tax flexible spending plans

Parental leave and adoption assistance

Paid time off (vacation/sick)

Job summary

Life Time Inc. is seeking a LifeCafe Supervisor to oversee daily shift operations and deliver a high-quality member experience. You will motivate staff, monitor food quality and speed of service, and handle customer inquiries with a professional approach.

This role requires a High School Diploma or GED, CPR/AED and ServeSafe certifications, and availability for nights/weekends. The position is full-time and offers comprehensive benefits and a starting hourly wage of $20.25–$24.00 depending on

Qualifications

• High School Diploma or GED.
• CPR/AED certification required within the first 30 days of hire.
• ServeSafe certification within the first 60 days of hire.
• Ability to routinely and repetitively bend to lift more than 20 lbs.
• Ability to work in a stationary position and move about the Cafe for prolonged periods.
• Night and weekend availability is required based on the business needs.

Responsibilities

• Manages LifeCafe shift operations while making schedule adjustments based on traffic flow.
• Acts as daily shift leader by providing a high level of customer and team support.
• Ensures team members prepare menu items correctly and service customers in a professional manner.
• Provides promotion and disciplinary recommendations to the Manager.
• Manages light food prep responsibilities.
• Responds quickly and efficiently to member questions, comments, and concerns.

Skills

Customer service

Shift leadership

Team coordination

Education

High School Diploma or GED

Tools

CPR/AED certification

ServeSafe certification

Job description

Life Time Inc. is seeking a LifeCafe Supervisor to oversee daily shift operations and deliver a high-quality member experience. You will motivate staff, monitor food quality and speed of service, and handle customer inquiries with a professional approach.

This role requires a High School Diploma or GED, CPR/AED and ServeSafe certifications, and availability for nights/weekends. The position is full-time and offers comprehensive benefits and a starting hourly wage of $20.25–$24.00 depending on