LifeCafe Shift Lead: High-Impact Guest Service

LTFMGTCO LTF Club Management Co; Commerce Charter Township (MI); On-site; USD 32,000 - 52,000; Full time

Job summary

Life Time LifeCafe Supervisor position overseeing daily shift operations and delivering a high-quality member experience. The role motivates staff to ensure excellent customer service while monitoring food quality and speed of service.

Responsibilities include scheduling adjustments, leading the shift, ensuring proper food prep, and responding to member inquiries. CPR/AED and ServeSafe certifications are required within specified onboarding timelines.

Qualifications

• High school diploma or GED required.
• CPR/AED certification required within 30 days of hire.
• ServeSafe certification required within 60 days of hire.

Responsibilities

• Manages LifeCafe shift operations and adjusts schedules based on traffic.
• Acts as daily shift leader providing high level customer and team support.
• Ensures team members prepare menu items correctly and serve customers professionally.
• Provides promotion and disciplinary recommendations to the Manager.
• Manages light food preparation responsibilities.
• Responds promptly to member questions, comments, and concerns.

Skills

Customer focus

Team leadership

Food service

Education

High School Diploma or GED

CPR/AED certification

ServeSafe certification

Job description

Life Time LifeCafe Supervisor position overseeing daily shift operations and delivering a high-quality member experience. The role motivates staff to ensure excellent customer service while monitoring food quality and speed of service.

Responsibilities include scheduling adjustments, leading the shift, ensuring proper food prep, and responding to member inquiries. CPR/AED and ServeSafe certifications are required within specified onboarding timelines.