LifeCafe Shift Lead: Elevate Guest Experience & Service

Life Time, Inc.; New Jersey; On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and – 

401(k) retirement savings plan with a 

Job summary

Life Time, Inc. is seeking a LifeCafe Supervisor to oversee daily shift operations, ensuring a high-quality member experience and motivating staff to deliver excellent customer service.

The role includes monitoring food quality and speed of service to maintain a positive guest experience, along with leading the team through busy periods and supporting the Manager with promotions and disciplinary actions.

Qualifications

• High School Diploma or GED required.
• CPR/AED certification within 30 days of hire.
• ServeSafe certification within 60 days of hire.
• Ability to frequently bend and lift over 20 lbs.
• Night and weekend availability based on business needs.

Responsibilities

• Manages LifeCafe shift operations and adjusts schedules according to traffic.
• Acts as daily shift leader, providing customer and team support.
• Ensures staff prepare menu items correctly and serve customers professionally.
• Provides promotion and disciplinary recommendations to the Manager.
• Manages light food preparation tasks.
• Responds quickly and effectively to member questions and concerns.

Skills

Staff supervision

Customer service

Team leadership

Food service experience

Education

High School Diploma or GED

Job description

Life Time, Inc. is seeking a LifeCafe Supervisor to oversee daily shift operations, ensuring a high-quality member experience and motivating staff to deliver excellent customer service.

The role includes monitoring food quality and speed of service to maintain a positive guest experience, along with leading the team through busy periods and supporting the Manager with promotions and disciplinary actions.