LifeCafe Shift Lead: Guest Experience & Team Support

Life Time, Inc.; Minnetonka (MN); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Membership subsidy

Product discounts

401(k) match

Job summary

Life Time, Inc. is hiring a LifeCafe Supervisor to oversee daily shift operations and deliver a high-quality member experience. You will motivate staff to provide excellent customer service and monitor food quality and speed of service to ensure a positive guest experience.

Responsibilities include managing schedules, leading the shift, ensuring items are prepared correctly, and addressing member questions. Full-time roles include comprehensive benefits and opportunities for professional growth.

Qualifications

• High School Diploma or GED required.
• CPR/AED certification required within 30 days of hire.
• ServeSafe certification within 60 days of hire.
• Ability to lift more than 20 lbs repeatedly.
• Ability to stand/walk for extended periods in the Cafe.
• Night and weekend availability based on business needs.

Responsibilities

• Manages LifeCafe shift operations and adjusts schedules based on traffic.
• Acts as daily shift leader with high level of customer and team support.
• Ensures team members prepare menu items correctly and serve customers professionally.
• Provides promotion and disciplinary recommendations to the Manager.
• Manages light food prep responsibilities.
• Responds quickly to member questions, comments, and concerns.

Skills

Customer service

Team leadership

Food service

Shift operations

Education

High School Diploma or GED

Job description

Life Time, Inc. is hiring a LifeCafe Supervisor to oversee daily shift operations and deliver a high-quality member experience. You will motivate staff to provide excellent customer service and monitor food quality and speed of service to ensure a positive guest experience.

Responsibilities include managing schedules, leading the shift, ensuring items are prepared correctly, and addressing member questions. Full-time roles include comprehensive benefits and opportunities for professional growth.