LifeCafe Shift Lead: Service & Team Leadership

Life Time Inc.; Oakbrook Terrace (IL); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and 2

401(k) retirement savings plan with 2

Training and professional development

Paid sick leave

Job summary

Life Time Inc. is seeking a LifeCafe Supervisor to oversee daily LifeCafe shift operations, delivering a high-quality member experience and motivating staff to ensure excellent service. You will monitor food quality and speed of service to guarantee a positive member and guest experience.

The role includes scheduling, leading the shift, ensuring correct menu item preparation, and handling promotions or disciplinary actions as needed. Strong availability for nights and weekends is preferred.

Qualifications

• High School Diploma or GED is required.
• CPR/AED certification must be obtained within 30 days of hire.
• ServeSafe certification must be obtained within 60 days of hire.
• Nights and weekends availability may be required based on business needs.

Responsibilities

• Manages LifeCafe shift operations while adjusting schedules based on traffic flow.
• Acts as daily shift leader by providing a high level of customer and team support.
• Ensures team members prepare menu items correctly and serve customers professionally.
• Provides promotion and disciplinary recommendations to the Manager.
• Manages light food preparation responsibilities.
• Responds quickly and efficiently to member questions, comments, and concerns.

Skills

Customer service

Shift leadership

Team motivation

Communication

Education

High School Diploma or GED

CPR/AED certification

ServeSafe certification

Job description

Life Time Inc. is seeking a LifeCafe Supervisor to oversee daily LifeCafe shift operations, delivering a high-quality member experience and motivating staff to ensure excellent service. You will monitor food quality and speed of service to guarantee a positive member and guest experience.

The role includes scheduling, leading the shift, ensuring correct menu item preparation, and handling promotions or disciplinary actions as needed. Strong availability for nights and weekends is preferred.