LifeCafe Shift Lead: Elevate Guest Experience

Life Time, Inc.; Shelby Township (MI); On-site; USD 21,000 - 30,000; Full time

Job summary

Life Time, Inc. is seeking a LifeCafe Supervisor to oversee daily shift operations, ensuring a high-quality experience for members and guests while motivating staff to deliver excellent service.

The role oversees shift planning, team support, and food service standards in a fast-paced cafe. Responsibilities include managing schedules based on traffic, leading the team, ensuring proper menu preparation and service, and performing light prep tasks.

Qualifications

• High School Diploma or GED required.
• CPR/AED certification required within first 30 days.
• ServeSafe certification required within first 60 days.
• Ability to routinely and repetitively bend to lift more than 20 lbs.
• Ability to work in a stationary position and move about the Cafe for prolonged periods.
• Night and weekend availability is required based on the business needs.

Responsibilities

• Manages LifeCafe shift operations while making schedule adjustments based on traffic flow
• Acts as daily shift leader by providing a high level of customer and team support
• Ensures team members prepare menu items correctly and service customers in a professional manner
• Provides promotion and disciplinary recommendations to the Manager
• Manages light food prep responsibilities
• Quickly and efficiently responds to member questions, comments, and concerns

Skills

Shift leadership

Customer service

Team supervision

Food service

Education

High school diploma or GED

Tools

CPR/AED certification

ServeSafe certification

Job description

Life Time, Inc. is seeking a LifeCafe Supervisor to oversee daily shift operations, ensuring a high-quality experience for members and guests while motivating staff to deliver excellent service.

The role oversees shift planning, team support, and food service standards in a fast-paced cafe. Responsibilities include managing schedules based on traffic, leading the team, ensuring proper menu preparation and service, and performing light prep tasks.