Life Sciences CRM Transformation Manager — Hybrid
Cognizant
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Benefits offered by this job
Job summary
Cognizant Consulting seeks a Manager, CRM Functional Lead (Lifesciences Consulting) to drive CRM transformation for pharmaceutical and Life Sciences clients in the United States. You will shape functional designs, lead engagements, and guide clients through omnichannel and field-force transformation programs with Cognizant’s Life Sciences Consulting team.
You will collaborate with Commercial, business, and technology stakeholders, translating needs into solutions and driving adoption across
Qualifications
- 10 years of consulting, CRM, or digital transformation experience in the U.S.
- Strong knowledge of Life Sciences Commercial processes and CRM strategy.
- Hands-on experience with Veeva CRM, Salesforce, or Salesforce Life Sciences Cloud.
- Experience leading client-facing workshops with senior stakeholders.
- Ability to lead functional workstreams across the full implementation lifecycle.
Responsibilities
- Lead requirements gathering and design for Life Sciences CRM engagements.
- Advise on CRM strategy for healthcare professionals and field engagement.
- Translate business needs into functional requirements and implementation roadmaps.
- Lead teams through design, build, testing, deployment, adoption, and stabilization.
Skills
Education
Tools
Job description
Cognizant Consulting seeks a Manager, CRM Functional Lead (Lifesciences Consulting) to drive CRM transformation for pharmaceutical and Life Sciences clients in the United States. You will shape functional designs, lead engagements, and guide clients through omnichannel and field-force transformation programs with Cognizant’s Life Sciences Consulting team.
You will collaborate with Commercial, business, and technology stakeholders, translating needs into solutions and driving adoption across
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