Life Sciences CRM & Analytics Transformation Lead
Cognizant
Get a reply from this employer
Your resume and cover letter, tailored to exactly what they’re hiring for.
Benefits offered by this job
Job summary
Cognizant Consulting seeks a CRM Functional and Analytics Lead to drive CRM, customer engagement, and analytics transformations for Life Sciences clients in a hybrid US role. You will lead workshops, translate requirements into specs, shape reporting, and guide data-driven decision-making with cross-functional teams.
The role requires extensive consulting background (14+ years), expertise in Veeva Salesforce platforms, and strong stakeholder management. Travel and client-site work are involved.
Qualifications
- 14+ years in consulting, CRM, analytics, or related experience.
- Strong knowledge of Life Sciences Commercial ops and omnichannel processes.
- Experience with Veeva CRM, Salesforce, or Salesforce Life Sciences Cloud.
- Proven ability to translate requirements into data needs, KPIs, dashboards.
Responsibilities
- Lead discovery workshops and requirements gathering for Life Sciences CRM.
- Translate business requirements into functional specs and dashboards.
- Shape CRM reporting across field-force effectiveness and omnichannel.
- Guide data usage to support Commercial decision-making.
- Lead client-facing workstreams with cross-functional teams.
Skills
Education
Tools
Job description
Cognizant Consulting seeks a CRM Functional and Analytics Lead to drive CRM, customer engagement, and analytics transformations for Life Sciences clients in a hybrid US role. You will lead workshops, translate requirements into specs, shape reporting, and guide data-driven decision-making with cross-functional teams.
The role requires extensive consulting background (14+ years), expertise in Veeva Salesforce platforms, and strong stakeholder management. Travel and client-site work are involved.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
