Life Sciences Client Services Leader - Growth & Pipeline

Infosys Limited; Indianapolis (IN); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

401(k) plan and contributions

Paid holidays and PTO

Job summary

Infosys Life Sciences is seeking a Manager Client Services in Indianapolis, IN to drive profitable growth within a Life Sciences account portfolio approximately $10M in annual revenue. You will lead account growth strategy, sales execution, governance, and client relationship management, partnering with delivery and solution teams to ensure commitments and client satisfaction.

The role requires a Bachelor’s degree and 11+ years in sales or account management within Life Sciences, with U.S.

Qualifications

• Bachelor's degree or foreign equivalent required.
• 11+ years in sales, account management, or client services within Life Sciences or related industry.
• Proven ability to manage executive-level relationships (CXO level).
• Strong pipeline development, opportunity management, and sales conversion track record.
• Experience leading proposals, contracting discussions, negotiations, and executive presentations.
• Demonstrated ability to translate client challenges into actionable requirements.
• Strong commercial acumen with revenue, forecasting, and profitability responsibility.

Responsibilities

• Build and expand strategic client relationships while driving pipeline and sales conversion.
• Own end-to-end lifecycle: prospecting, solution shaping, proposals, contracting, negotiation, closure.
• Translate client needs into clear business requirements for delivery teams.
• Partner with delivery, consulting, and solution groups to meet commitments.
• Develop account plans with relationship strategies, governance, and financial management.
• Drive forecasting, performance reviews, and revenue/margin improvements.
• Lead client-facing presentations and executive reviews to accelerate outcomes.
• Collaborate across stakeholders to align Infosys offerings with client objectives.

Skills

Executive relationship building

Pipeline development

Sales execution

Account governance

Proposal & contracting

Cross-functional collaboration

CXO stakeholder management

Education

Bachelor's degree or foreign equivalent

Tools

SAP

Oracle

Salesforce

ServiceNow

Job description

Infosys Life Sciences is seeking a Manager Client Services in Indianapolis, IN to drive profitable growth within a Life Sciences account portfolio approximately $10M in annual revenue. You will lead account growth strategy, sales execution, governance, and client relationship management, partnering with delivery and solution teams to ensure commitments and client satisfaction.

The role requires a Bachelor’s degree and 11+ years in sales or account management within Life Sciences, with U.S.