Life-Saving EMS Dispatcher — Critical Call Center Coordination

911 Emergency Communications; Angora (NE); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Angora, NE, seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance resources. The role emphasizes protocol-based instruction and accurate call documentation within assigned medical dispatch protocols, with oversight and ongoing training.

Candidate requirements may include EMT/paramedic credentials in some cases, CPR, and sponsor training as applicable.

Qualifications

• High school diploma or equivalent required.
• EMD certification may be required; consult vacancy for exact qualifications.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

911 Emergency Communications in Angora, NE, seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance resources. The role emphasizes protocol-based instruction and accurate call documentation within assigned medical dispatch protocols, with oversight and ongoing training.

Candidate requirements may include EMT/paramedic credentials in some cases, CPR, and sponsor training as applicable.