Emergency Medical Dispatcher — Life-Saving Communications Specialist

911 Emergency Communications; Erie Township (ND); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

911 Emergency Communications in Erie, ND seeks an Emergency Medical Dispatcher to gather incident data, confirm locations, and establish response priorities. You will support coordination of EMS resources and provide protocol-based instructions as needed.

Responsibilities include handling calls of illness and injury, relaying critical information to responders, and ensuring accurate documentation. Training, CPR certification, and potential overtime are typical aspects of the role.

Qualifications

• A high school diploma or equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

EMD certification

CPR certification

Job description

911 Emergency Communications in Erie, ND seeks an Emergency Medical Dispatcher to gather incident data, confirm locations, and establish response priorities. You will support coordination of EMS resources and provide protocol-based instructions as needed.

Responsibilities include handling calls of illness and injury, relaying critical information to responders, and ensuring accurate documentation. Training, CPR certification, and potential overtime are typical aspects of the role.