EMS Dispatcher — 24/7 Critical Call Center Role

County Emergency Communications; Concord (NE); Sur place; USD 45 000 - 65 000; Plein temps

Résumé du poste

County Emergency Communications in Concord, NE seeks skilled Emergency Medical Dispatchers to support urgent medical calls and resource coordination. You will verify locations, gather details, and apply dispatch protocols to prioritize responses.

Role may require CPR and EMD certification, with overtime and variable shifts as needed. Responsibilities include documenting calls and guiding responders with protocol-based instructions.

Qualifications

• High school diploma or equivalent commonly required; EMT/paramedic not universal.
• Certification as Emergency Medical Dispatcher (EMD) may be required before appointment.
• CPR certification and related coursework may be required depending on vacancy.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Connaissances

Call handling

Stress tolerance

Multitasking

Formation

High school diploma

EMD certification

Outils

Dispatch software

Description du poste

County Emergency Communications in Concord, NE seeks skilled Emergency Medical Dispatchers to support urgent medical calls and resource coordination. You will verify locations, gather details, and apply dispatch protocols to prioritize responses.

Role may require CPR and EMD certification, with overtime and variable shifts as needed. Responsibilities include documenting calls and guiding responders with protocol-based instructions.